At Auto Car Care Center, we understand the importance of trust when it comes to your car. That's why we encourage you to see what our valued customers have to say about their experiences with our auto repair services.

We're committed to providing honest, reliable repairs and exceptional customer service. Read through our genuine reviews and see for yourself why so many choose Auto Car Care Center to keep their vehicles running smoothly!

You don't have to take our word for it! Here's what some of our satisfied customers have to say about Auto Car Care Center:


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09/27/2024

Thank you Jerry excellent service reasonable prices goes above and beyond gets it done A+++ service and treats customer like family and takes care of your car right



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09/25/2024

I have never left a review for an auto shop, but this place deserves the mention. I first came to auto car care at the start of 2024, when my dealership gave me an estimate of $3,000 for a repair. I randomly google auto shops and this place popped up. I brought it to them and they repaired my car for *considerably* less and they did a great job- no issues since. I've brought my car back multiple times and I've been very happy with the service since! These guys do a great job and for a truly unbeatable price. Jeff runs the shop and he's a super nice guy.



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09/24/2024

Jeff is awesome person very respectful reasonable price would recommend to anyone!!!!



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09/17/2024

This place rocks!!



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08/29/2024

10/10 great service!! Jeff is very kind and honest. I felt very comfortable going there as a girly who has no idea about cars.



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08/23/2024

Woooow, thank you so much to Jeff and the team. They helped me get my A/C running when I needed it the most. Super fair with pricing and timely. Glad I found myself a neighborhood shop I can trust.



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08/23/2024

My daughter's car broke down while I was 350 miles away. I asked a friend for a mechanic recommendation and he said this shop was GOOD and HONEST. I had the car towed to the shop. Jeff and his guys diagnosed the problem quickly and correctly. The work was done fast and done well. I will definitely be using this shop again. Cannot recommend highly enough!!!



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08/15/2024

I have taken 4 different vehicles to have work done. Every time the have been fixed correctly and if they find other things they will call and let you know before they order parts or do any work. Mechanics are very through. I highly recommend these guys.



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07/23/2024

Had a great experience with these guys. Very friendly and they found an issue others were denying/ignorant to.



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07/23/2024

Jerry was amazing, knowledgeable, and fast when repairing my coolant leak.



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07/11/2024

Had to get my transmission pan, fluid, and filter changed. Jeff was very honest with the pricing and I they got the work done very quickly. Will be returning for all future repairs!



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06/26/2024

Jeff is the greatest. He's a Christian and we trust his automotive experience and would not even go anywhere else.



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06/25/2024

The best shop I been to in years, up front, honest and reasonable prices, they are not there to gouge you but help you,why can't other businesses have the same ethic thank you Jeff for running such a great business!! Robert Hodge



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05/22/2024

My daughter just moved to Fort Worth in January upon graduation from college to start her career. Her air conditioning went out on her car and I had no idea where to send her, so I looked up this location and I'm sure glad I did. From start to finish Jeff and his staff were very helpful and professional. I live a few hundred miles away but once I spoke to them and knew she was in good hands. They got her fixed up the same day and were very affordable. She rated the whole experience a 10 out of 10. Thank you Jeff and crew and we definitely be back for our future needs. Mark C. San Antonio Texas



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04/10/2024

Very kind and trustworthy. Didn't try to upsell me. Straight-shooters. I've brought in 2 different vehicles, so far, for various things, but the service has been consistent. I would highly recommend.



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04/09/2024

Great service always.



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03/20/2024

I have been using this shop for over 10 years and can say these are some of the most honest, caring, and genuine mechanics in the business. Jeff is an outstanding person and runs an honest shop. His mechanics know what they are doing and will do whatever they can to make the repairs affordable. I assure you won't find a better mechanic in the DFW area. I have referred countless people over the years and have received nothing but positive feedback. Their shop is always full of cars, and that tells you enough about the kind of business they run. Try them once and you will never go anywhere else!



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01/20/2024

They will help you and do a great job. The guys are very professional. Try them..



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01/17/2024

This is the first auto-shop I've been to where they didn't try and scam me. I was able to get my engine problem fixed at no cost as they honored my warranty. I didn't get any hassle or nonsense in getting my car fixed. These guys do honest and great work and I would definitely go back.



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01/16/2024

Jeff and Jerry are very kind and knowledgeable. I won't take my vehicle anywhere else.



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01/12/2024

Really friendly staff, very affordable prices, and the tech was very careful and quick on my vehicle repair. Jeff is an awesome guy



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01/07/2024

I would give them 6 stars if I could! I have been going here for a few years, Jeff and team has been awesome every single time. His prices are always more than fair, and he's an honest man. I recommend him to all my friends and family when they are looking for a shop. Great place here!



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01/02/2024

These guys are great. After having honesty and competence problems at several other local shops over the years, I'm so glad I found this place. Jeff is a straight shooter and charges a fair price while trying to save you money when he can. I will be a lifelong customer.



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12/22/2023

We all know the saying how in car car work there are 3 factors time/speed, cost and quality and you can pick 2 Well I have gotten the feeling that here you truly can get all three with an excellent customer care as the cherry on top Thank you Jeff for the wonderful shop you run



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12/20/2023

Great place and honest



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11/22/2023

Mr. Jeff a wonderful and sweet gentleman. Jerry sir was very helpful as well. Some of the other guys can be a bit rude.Best thing about everything vehicle was fixed.



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11/13/2023

The people at this establishment are wonderful!!!! It's amazing to see there are still good people in this world. Super helpful and friendly. I recommend this place if you want honest and hard working mechanics.



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10/24/2023

Jeff is the best!! Got there yesterday for an oil change and although the guys could have greeted me, I will be back for my next oil change.



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09/29/2023

I came here for the first time today to get my front and back brake pads replaced and front rotors. Jeff & his team took care of me same day and could not have done a better job! I will definitely be coming back for future services, and I recommend him.



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09/05/2023

Jeff and his team are the greatest. Dependable, fast, honest, and great with communication. Definitely best case scenario when your vehicle needs help.



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09/01/2023

Performed excellent work on fixing my crown victoria's rear suspension at a good price! I will definitely be coming back and recommending this place to my family and friends



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09/01/2023

Jeff, and his crew always do a fine job. Highly recommend



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09/01/2023

Service is always A1. At Family Car Care, I found a trusting and reliable service that I'm truly happy with. I won't be going anywhere else for my family's auto service.



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09/01/2023

My brakes are great



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09/01/2023

Jeff and his team did an excellency job of getting my truck back in shape! They are always great to work with. And I appreciate them



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08/24/2023

These guys are honest and do great work. Highly recommend. Edit: 5 stars isn't enough. Jeff is really amazing. I love this guy. I just had another incredible experience thanks to him and his crew. How many times have you heard someone say that after a car repair? Any other shop would have had me stressed, cursing, and broke at the end of it all. Not this shop. I gave them the time they needed, and they gave me a well done repair at a cost that genuinely shocked me. It was so much lower than expected! I love doing business with good people! Thank you again Jeff!



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08/22/2023

LOOK NO FURTHER! THIS IS your mechanic, your service spot, your "go to" automotive authority. I can't say enough great things about Jeff & his staff! I drive a Lincoln MKZ with over 170,000 miles on it & have used their services & relied on their expertise for a tune up & oil change, new brakes, A/C compressor replacement & a windshield washer pump replacement. I've even had these guys work up an estimate for repairs after colliding with tire tread on the highway. They are always fair with both pricing & your time management. They will troubleshoot problems with you & leave better educated about your own car. Hands down some of the best service, both customer & automotive, I've had in DFW. I recommend them fully & without reservation. If you want a "car repair advocte" this is the place!



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07/31/2023

Excellent auto repair. Friendly and completely honest. Have been using them for years. Highly recommended.



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07/26/2023

Jeff and his team were super trustworthy, knowledgeable, and proactive. Not only were they these things, Jeff was SO kind and helpful throughout the entire process. This is such a genuine and caring place and Jeff takes SUCH good care of his costumers and goes out of his way to genuinely show and prove that throughout the process. I cannot express any more how great this place this is, and will definitely [hopefully won't have to..] be back if I need car work again!



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07/25/2023

I was in tears and so unhappy about the diagnosis of my truck. Jeff was able to replace the engine at a more than reasonable price. I was so happy I was in tears again when picking up my truck. He and his crew are knowledgeable and really know what they are doing. I highly recommend them.



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07/24/2023

New a/c compressor installed. Great service!



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07/21/2023

I was an out of state dad, trying to find a good mechanic to help my daughter get her car fixed. I contacted Jeff, he helped find a wrecker, fixed the car on just my promise to pay him. He helped me greatly. I think he is a great professional.



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07/17/2023

Jeff is awesome! I have never seen such great service from an auto shop. My car had a couple things go awry and they took care of it promptly. They are thorough, fair priced, and very knowledgeable. Thank you, Auto Car Care Center!



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07/17/2023

I was driving to go on vacation when my truck broke down. I was able to get a rental and continue on because the tow company that partners with Auto Car Care bills the center (to be added on to your final repair bill). It means I didn't have to wait 5 hours for the soonest tow truck, and I didn't have to be present for the delivery of my vehicle to the shop. It was a huge stress relief. My truck ended up needing a whole new engine, radiator, and clutch. Although it took longer than I hoped (doesn't it always?), they were very generous with the discounts they offered and parts they installed at a reduced rate. They ended up going through two engines before finding one without any issues, and I'm ever grateful that they took their time to ensure quality over quantity. It was my first time using them at the recommendation of a family friend, but it certainly won't be the last.



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07/17/2023

Great repair shop. Always top notch service. We use them for all of our cars.



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07/13/2023

This was the second time they have fixed my Tahoe in the past five years (first time was a fuel pump, or something like that). Very fast turnaround and reasonable pricing. I now have a working A/C for all this heat!



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07/10/2023

Brought in the car for AC issues, clear communication of the problem and repair. Fast work done as well and was ready same day



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07/06/2023

They are our go to mechanics. They are trustworthy and helpful



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07/03/2023

I had work done 2 weeks ago and Jeff very professional and really good pricing. I will always use his shop!



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06/30/2023

This is the best place to bring your vehicle. They treat you like a family member and are very honest and kind!



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06/29/2023

Outstanding, trust worthy, One of the best auto repair shops in Fort Worth!



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06/28/2023

I cannot recommend this place enough because they are great! I have been going there for years for a multitude of problems with my older car, and they are honest, fairly priced, and skilled professionals. It gives me great comfort to know that I can trust my mechanics to take care of my car and not try to take advantage of a woman who doesn't know a lot about cars.



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06/26/2023

Friendly. Timely. Very affordable and fairly priced.



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06/26/2023

Jeff always takes great care of my cars and my family's cars. I always recommend him to everyone!



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06/19/2023

Jeff is amazing !! Awesome costumer service & got my car done in a couple of hours!



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06/18/2023

These guys are first rate auto specialists. If they can't fix it, they will tell you where to go. Honest, straight forward people you can trust. And their repair price is just as trust worthy. I have used them 2 times for completely different problems with severe time constraints and they executed flawlessly. Check them out, you won't be sorry.



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06/16/2023

Consistently Outstanding customer / profession service



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06/16/2023

Jeff is very honest person, we have taken all our vehicles for repairs and maintenance. Great guy and friendly staff.



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06/15/2023

They were nice, Honest, and fair (told me the problem and what it took to fix the A/C, $140, others had said it had a broken part with labor over $1000).



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06/15/2023

Jeff, it's always a pleasure to have you and your mechanics take care of my Ranger. You are why it's still running perfectly after 217,000 miles



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06/15/2023

Replaced my starter quickly and for a decent price. They are the only mechanics I trust and have used for 5 years.



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06/15/2023

Great service, professional and friendly staff!



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06/13/2023

I came in for spark plugs, dropped off first thing in the morning and picked up by noon on a Friday. I called earlier in the week & they provided the most affordable quote as my spark plugs are located at the bottom of my engine so they're hard to get to. Everyone was super friendly, I requested specific spark plugs & they were able to find them for me. I will definitely be back.



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06/12/2023

Stellar business. Jeff and his team of mechanics are true to their words and honest. They treat your vehicle as if it is theirs. They make sure and certain you understand the aspect of the problem and the time to fix it. They are appreciative of the customers and upfront and honest with you. I highly recommend Auto Care Center for your vehicle repairs.



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06/12/2023

Having been using Jeff and Bob at Auto Car Care Center several years. Very friendly staff, reasonably priced and fast service. I would highly recommend them.



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06/12/2023

The staff was very helpful to me and very respectful and they fixed the problem with my car and the prices where not expensive



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06/09/2023

Replaced struts and shocks. Feels like a new vehicle. Thanks



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06/09/2023

My family and I have been using them for years! They are absolutely wonderful!!! Everything is always explained in detail and they get to it quickly! Always recommend them to friends!!



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06/07/2023

Jeff provided excellent work in a very efficient timely manner.



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06/05/2023

Jeff and Bob and their whole team are the most honest and reliable! As a female, it can be intimidating going into a shop to have your car worked on. I have used them for at least 15 years and I wouldn't go anywhere else.



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06/02/2023

This is the second time I've used Jeff and the team and I couldn't be happier with the service. They got my car fixed quickly at a reasonable price.



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06/02/2023

Great and honest mechanics! Jeff is awesome to work with. Highly recommend.



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06/02/2023

Always friendly, always upfront about the issue at hand, always a fair and honest price for parts and labor. Car is running like it should again. Thanks guys.



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06/01/2023

Great shop, very friendly and fairly priced. Would recommend to anyone



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05/31/2023

Very cooperative and informative, kept me posted on the work as it progressed. It was ready on time when I needed it.



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05/30/2023

I had my alternator and my battery replaced at this shop. I will never go to another shop again, this is my home shop for as long as I live in dfw. Not only we're they quick, knowledgeable, and reasonable in pricing but they are some of the sweetest men in this industry, especially Jeff!!! He even checks in from time to time just to make sure all is running smoothly, he also loves yoda, how could you not like the guy?? No but seriously, bring them your business, you won't be disappointed!



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05/25/2023

Replaced some parts to the outside of the front end of my car VW! Great job taken my other cars to Jeff for other reasons NEVER UNSATISFIED!!! Thank you



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05/24/2023

Always friendly, knowledgeable, goes above and beyond expectations. Excellent.



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05/22/2023

Have taken my and my two daughters' cars to Jeff and his guys for many years. We use no one else. Jeff is honest and knowledgeable and always tries to work with our schedules. If he promises it, he delivers it on time and at a fair price. Highly recommend! What



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05/22/2023

Very professional and fast. Knowledge base on all models of automobiles. Highly recommend them.



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05/22/2023

Had mechanic fix 3 separate problems and all seem to be working properly. Our whole family takes our cars to them for years for repair and maintenance



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05/18/2023

These people are AWESOME. They always fix the issue and always offer the best price and service. They keep my 2011 Honda Accord running strong! Honest, friendly service and outstanding repairs and maintenance. They are so much better than any dealership I have ever used. I love this place.



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05/18/2023

Very good service and good customer support. Work was detailed and done correctly.



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05/18/2023

I was visiting from TN, and the catalytic converter was stolen from my vehicle while visiting my friends..Jeffery made the process easy and simple from start to finish they only hold up was my insurance company. Jeffery and his team made a 2 week job( waiting on the part) into a 3 day due to the wait time of the insurance company. I appreciate Jeffery be being understanding that I wasn't from the area and I needed to get back home. I can't thank you enough for getting me back safe and sound to my family. If I'm ever in the area again, I will sure use you all again. Thank you so much!



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05/16/2023

Always happy with the service.



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05/15/2023

I always love working with the Family Auto Care team! Jeff , Jerry, Kevin, and Daniel (can't remember the rest of the names) make the process of auto repair for a female easy to understand. Always an inviting atmosphere and to top it off QUALITY work.



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05/15/2023

I'm probably Jeff's most annoying customer and he is so patient with me and always professional. They do great work here, they're quick & efficient and the price is half of what others will charge.



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05/12/2023

I was in a binded and need someone reasonable and that I can trust. Family car care on 6th street was there



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05/12/2023

I've been taking my car to Auto Car Care for the last 6+ years and Jeff is always fair and honest. I'd definitely recommend this shop for all of your car maintenance needs.



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05/11/2023

Great experience Everything very professional Definitely recommendation to all looking for a Good an reliable automotive service experience.



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05/10/2023

I absolutely love Family Car Care. This is reason any service that's needed for my vehicle I'll bring my business to Jeff.



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05/10/2023

Jeff runs the best shop in fort worth... always good work and professionalism.



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05/08/2023

From my first time going to auto car care center they have been my go-to place! Incredibly friendly, kind, and will do their absolute best to assist. I wouldn't dream of going anywhere else.



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05/05/2023

this place is amazing, they went above and beyond for me and I appreciate how they handle business



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05/05/2023

Best customer service. I can always trust these guys to get my car fixed up and running. They are awesome.



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05/05/2023

Family Car Center is one of the places that I can TRUST. They're always extremely honest and professional - not always easy to find in an auto repair center these days.



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04/28/2023

We will never go anywhere else. I love this company and the people there. They are always very informative and extremely honest and fair on their pricing.



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04/28/2023

Their prices are reasonable and they do great work.



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04/28/2023

Honest people that work hard and do a great job



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04/26/2023

These guys are the best!! They are honest and they do everything they can to help their customers!! Highly recommend



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04/26/2023

Service was great. Had radiator replaced in one day.



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04/26/2023

My car stopped working while I was in Downtown Fort Worth. These guys, especially Jeff, took great care to let me know the possible issues but ultimately the issue was more complicated. The full repair did take a day, but Jeff called to let me know the time and cost. They had it all finished the next day and took great care to get me back on the road. I can imagine any other shop in the area would have charged thousands of dollars (as others have done to me with this same vehicle) but this shop took great care of my vehicle for an amazingly reasonable cost. I can not recommend these guys more, everyone should consider them first!



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04/26/2023

Always a pleasure to do business with



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04/26/2023

They were amazing! A rodent had gotten into the engine compartment and eaten something that caused engine problems. They fixed it! Had my car back same day!!



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04/26/2023

Won't take my car anywhere else. These guys are honest, quick, and reliable in a pinch!



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04/24/2023

Got me in and out in 6 hours to replace my alternator. Fantastic place, great work and a more than fair price!



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04/21/2023

Did repairs for a much better price than my estimate from dealership. Super nice and super helpful. Have recently recommended their service to friends in Ft Worth. Thanks guys!



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04/20/2023

Jeff and his team are awesome! Never overcharges, honest and reliable. Good Christian people.



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04/19/2023

These guys are that rare combination of totally honest, and very very competent and skilled. I won't go anywhere else.



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04/17/2023

The quick turn-around and great pricing is what I have experienced each time I have used them. Having said that, I am still greatful for their honesty and proficiency and do not take these characteristics for granted.



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04/14/2023

Jeff, Jerry, and the crew, hands down the best. Very honest, reliable, fair, and I could go on. Trust me, go see them!



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04/13/2023

Very fast friendly and efficient. They even recommend another local business to take care if some issues they did not service.



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04/13/2023

The work was completed right the first time, on time, and at lower cost than estimated. These are great people as well as great mechanics. I'm glad I was referred to them!



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04/11/2023

I always receive excellent care and service , I continue to go back for whatever my car needs. The auto techs are very experienced . And my car is never left dirty, that is very important to me, thank you Jeff and Bob?



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04/11/2023

I took my old Toyota in for suspension work and maintenance, they rebuilt my rear suspension entirely, replaced my battery, replaced my hood struts, and changed my oil. They did all of that in one afternoon, approximately two hours. Now my car runs smoother, quieter, my hood stays open, and it reliably starts. Not to mention, they charged me a VERY reasonable rate for all of that work in that short of a time. If you need any kind of work done on your car, take it to this shop! They do quality work at a good price, and they do it quickly; I cannot recommend this business enough. 5/5 stars!



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02/21/2023

We were just traveling through the area on a road trip and when the check engine light came on we weren't sure if we needed to stop and get it fixed or if we could make it back and get a local mechanic to work on it. We asked the owner of this place he he could diagnose it for us so we could figure that out and he came right out and plugged in his checker and told us what was up. Couldn't stay for the half a day of repairs but bless you sir for helping us out so quick and painlessly. God bless!



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02/16/2023

I recently moved here from out of state and as a single female who knows nothing about cars the though of going to an auto mechanic gives me anxiety. I've been through the ringer with bad actors. Jeff at Auto Care center was an absolute angel, I can't say enough nice things about how I was treated and the fair price I got for service. If you are a young woman or have a daughter, know that you will be treated with kindness, decency, respect, and honesty at this car care center. Thank you so much for your kindness and professionalism!



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01/14/2023

Always honest and I can trust Jeff with my car. The only mechanic outside the Toyota dealership that had ever touched my car that now has almost 300,000 miles on it.



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01/06/2023

Honest and straight up.



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12/15/2022

Cannot say enough good things about these guys. Honest, dependable, and affordable.



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10/04/2022

Jeff and his crew are great . They did a great job at a great price



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09/30/2022

The Gentlemen that Run this Business Are 100% "Men Of Integrity"! They Genuinely make you feel like you're Family. I honestly can't say enough Good things about my experience there, from the Mechanics to the Owners. They're just Awesome people. They Installed a New Radiator in my 2013 Nissan Murano. I had it back by the end of the day and the cost Was UNDER the Original Estimate. So Yeah! I'm tickled to death!



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06/28/2022

AMAZING! Such an honest and hardworking staff. I just moved to Fort Worth and this was the first car repair place that I tried, and I will never be going anywhere else.



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05/24/2022

Brought my Charger into their shop to have them take a look at it. First of all, he was super nice I think it was bob I was talking to, and he didn't even charge me a dime. When I got the call that they had done a full inspection of my problem they didn't find anything wrong and unlike a lot of shops that would've found something to take my money for, they were 110% honest and let me know nothing needed to be repaired and still didn't charge me a dime. I will for sure be bringing my car back up there for any issues I might have in the future just because I feel like they're extremely honest about their work, and that integrity is hard to find.



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05/21/2022

Review solely based on experience, by a female--in the past, I lean towards the "chain companies" but I was extremely impressed with the excellent customer service Bob gave. He gave an excellent report of the vehicle I was planning on buying and did a thorough check for me. I am very grateful to have been given such excellent service and advice. He spent time explaining, was very busy but was thorough and excellent and took the time anyhow. I also witnessed the friendly, excellent customer service the other mechanics provided and was very impressed. What a relief to see such excellent service in this industry--TRUST these guys--I have had bad experiences with other companies so I see when excellent is excellent. Thank y'all!!! Much appreciation!!! Came back today May 20 22 and Still as excellent as before. I really appreciate these guys! Come see them to Truly and Honestly take care of your car problems! Thank you guys!



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05/19/2022

Good customer service. The crew is very knowledgeable about cars. They will get you in and out in a timely manner. They are family owned and operated. Thank you for such great service.



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05/18/2022

They replaced a timing chain on my Cadillac CTS. Did a great job at a great price. Will be back when I need anything else.



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05/15/2022

The best place to take your car. I think they are very honest and fair priced. They are also very efficient. ??????????place.



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05/13/2022

Super friendly, honest great mechanics? Jeff and Bob are top notch guys...took my son's Chevy Cruze to them after a different shop told me it was a timing chain that would cost 1200! I knew that that didn't sound right for a 2017 car to have already jumped time... Boy am I glad I followed my instincts and took it to auto care center because it ended up being a different problem at half the cost! This shop has gained a customer for life!



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04/28/2022

Love love love them !!! They are very sweet!!



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04/12/2022

Very professional, I met Bob & Jeff for the first time & they were friendly.? I called after hearing from my coworkers that they are great mechanics & very reasonable?.they took care of my blazer right away. I will continue to go to them.they just became my new place to take my vehicle. I'm Happy with them??



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04/06/2022

Honest gentlemen, prices competitive.



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03/21/2022

I was referred to them and I have been here twice and both times they have exceeded expectations. My recent visit was a bit of emergency and I called them at 7:30 and mentioned we were headed out of town and they got it back to me before we left. I was so thankful not to have to worry about anything. We will definitely be back!



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01/27/2022

Can't say enough about this place! Absolutely the best place you can take your car in the Dfw area. Jeff and Bob are great! Wish there were more places like this.



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11/30/2021

I've been here twice and these guys are as good as it gets.The first time I dealt with Bob. Super honest, gave me a quote over the phone, and got me in and out the same day. This last time was with Jeff. Again, super honest and got me in and out in a day. Finding a good and honest mechanic can be a daunting task, but look no further because these are your guys. My car runs better than it ever has after this last visit. Competent, fast, good pricing, and HONEST AS HECK!



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10/07/2021

Great, reliable place to bring your car. Service and T/A time are A+ Bob and Jeff are a pleasure to work with, and you can't beat the free diagnostic.



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08/19/2021

These are the absolute nicest guys I've ever dealt with. I've had two different repairs done with them, and will definitely continue to take my vehicles there. Prices were more than reasonable, and I never once felt like I was being swindled. Thanks again, you guys made my day yesterday! ??



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06/16/2021

Love, love, LOVE this place! Never have we ever felt that we were overcharged or pressured into getting "extras" done that was not necessary for our vehicles. They are SUPER FAST! AND they get the job done right the 1st time! I wish I could give them a LOT more stars bc they definitely deserve way more than these 5! Keep up the good work!



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06/01/2021

Honest affordable service. Fun management.



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05/31/2021

In all honesty the best service station i have ever encountered. Excellent communication from point A to point B. Diagnostic is given w time and cost expectancy. Very happy I found this shop. Makes me feel secure.



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05/22/2021

Jeff and Bob and staff are excellent in customer service, communication related to your vehicle status, and simply friendly people. They are very knowledgeable about vehicles, and go above and beyond to assist the customer. I have to say, that since I moved away from Fort Worth to Houston I still have not found a better service company.



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05/18/2021

Always busy which is a good thing and Bob is very professional at the service desk thankyou very much



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05/17/2021

Amazing place bob and Jeff are great people to deal with would definitely recommend



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05/05/2021

Excellent



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04/30/2021

They are awesome! Very honest and very friendly. Jeff was fantastic as were their mechanics.



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04/26/2021

Been a customer for a while now. Came across them from an auto parts company I worked for. Always treats you right and does everything to get you back on the road.



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03/01/2021

These ppl are amazing!!!



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02/08/2021

Great guys, very happy.



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11/21/2020

I've had several of my vehicles maintained here over the years and each time I have a good experience. They are upfront about the work and give an honest estimate about the price. They also have shown a knowledge of "tricks of the trade" and do their best to keep you from spending more than necessary to repair your vehicle. I have even had them decline to work on one of my cars as they felt that it was a "warranty issue" and that the dealership should be consulted first. Let that sink in for a moment; they turned down a prime opportunity to make several thousands (it was an engine problem with under 75k miles on the car). This sealed it for me. There may be places that are closer, but these guys have been nothing but honest and straightforward every time I've had work done.



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11/10/2020

Service is great shout out to Matthew and staff very professional and patient. They checked major components determined it was a corroded battery terminal replaced it and I went on my way. I advice take your vehicle early in the day to give them sufficient time to look into any issues. Very well priced it all depends the make of the car and the issue so no specific price. They help find the right parts and the right price will always recommended them.



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11/05/2020

They care about your car and price are fair plus customer service was amazing . They help me with my car warranty too.



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10/17/2020

Been doing business with them for a long time ?



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07/23/2020

Excellent service. Very good people. Very quick. Good price.



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07/02/2020

This place is awesome!! Excellent service. Very honest!



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04/28/2020

My ac compressor wemt out while on a trip and Family Car care center got me.a new compressor and swapped it out quickly, they are a life saver. Jeff and the crew was great guys and did an amazing job.



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04/06/2020

Great Place! Gentlemen got me into the shop and back on the road in no time at all. Best referral I've ever received.



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03/12/2020

I just love them, both. May God continue to bless them and keep them here with us. We need more like these guys. Jeff and Bob.



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03/12/2020

Jeff and the rest of the Family Car Care family have always been great. Great work and they stand behind everything they fix. They are probably the most honest car repair facility I have ever dealt with. I have had them fix my cars exclusively for the last 10+ years.



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03/02/2020

I drive from Arlington for repairs here because this place is great. The guys that run it are super friendly. They are honest, explain everything without sounding condescending and dont try to over charge you because youre a woman or dont know anything about cars like other places. Ive used them a few times now. Twice when my car was still under warranty and once when it ran out. Same treatment and very affordable .



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02/18/2020

These guys are the best. Quick, friendly and affordable.



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02/04/2020

Nice people. Very diligent to get your problem fixed right!



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02/02/2020

Jeff is my go to guy gotta love him



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02/02/2020

These guys give honest, complete service at reasonable prices



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02/01/2020

Had a super experience, really helped me out in a stressful situation, charged a fair price, and were the friendliest people I have dealt with recently. Kudos to these guys, give them your business!



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01/22/2020

Family car care provides excellent service, Jeff was great to deal with. will be returning to Family Car Care for all of my vehicles needs.



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01/13/2020

Absolutely love jeff and Bob and their staff amazing atmosphere



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11/24/2019

Excellent customer satisfaction!! Friendly and reasonable!!! Would recommend them to everyone!



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10/23/2019

They are the real good Guys. Just doing the right thing when no one is looking.



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10/21/2019

Friendly and efficient customer service!!



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10/16/2019

I called about a inquiry and the guy who answered the phone was extremely helpful and patient. I was calling the wrong number. He was patient and directed me to the right company.



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10/07/2019

Honest and reasonably priced what more can you say



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09/28/2019

Jeff is one of the nicest people I know. Truly a caring person and amazing at what he does. He's been my mechanic since ~2011 and will be as long as he's in business.



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09/11/2019

Excellent and fast service. More than fair prices. Will use again when needed!!



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09/06/2019

Just waiting I noticed most if their customers have been with them for years. Friendly atmosphere, awesome guys! Highly recommend.



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08/13/2019

I locked my keys in my car at Tom Thumb, walked to Family Car Care Centers (after calling several people, none of which would help), and Luis gladly helped me get my car unlocked! He was a huge blessing, and I am so grateful that he was more than willing to help me! So glad I didn't have to call a locksmith!



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01/29/2019

Over the years I've brought my truck to this place to fix my brakes, replace the AC, do a full service check up, and now the replacement of my radiator. Every. Single.Time. I'm satisfied with the service and surprised by the affordable, "no gimmicks" pricing. I made the mistake to take my truck to another mechanic and I learned the hard way that if you need a mechanic, the only place to go is Family Car Care Center.



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10/10/2018

I bought a new to me car while out of state and these guys looked it over for me Before I completed the purchase. Did a great job of inspecting the vehicle and tuning it up before my long trek back home. They even answered a few questions for me once I'd arrived and had a chance to drive the car around a bit. So thankful for honest people who can be trusted in the midst of a crazy world. Give them your business and you won't regret it.



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09/18/2018

Fast service and kind staff. Definitely would recommend.



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08/17/2018

Timely repair. They try to help to get it fix sooner! Very nice experience.



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07/26/2018

Timely repairs. Repairs as promised. No suprises. Reasonable prices. Good dudes



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05/23/2018

Now I can say...... This... They will get right on it... But it might take sum time to sit especially if YOU ARE A WALK IN..and even that was #k?l..because I really was in situation were I couldn't leave the car, AND around in the area.. If you need to STRETCH the body out sum.. ? or eat, snack, ?i?d?.. Even get ur Drinks on?..even . Now if u driving then mayb #not!!! ?& also a park/river?But to say they really seem to work as TEAM to get the JOB done for #EVERYONE over there .... & YOU Know it a repair shop... And YOU KN THEY DONT BE AS #FRIENDLY OR MIGHT B JUST #MONEY HUNGRY AND STILL YOUR CAR NOT FIXED right, so that hurts...but THIS PLACE HERE NOPE DIFFERENT, SO THEY FEW VISIT I HAD SO FAR HAS REALLY JUST AMAZED ME to be honest they seem to LOVE, dedication at this work also to maintain to treat the us human w/CARE is all I can say.... 4now???????.... Ijs



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05/21/2018

This shop is awesome very willing to take care of their customer base, my job uses them as a vendor but they service my own car off the clock and never had a complaint!



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01/03/2018

Been a loyal customer for years here. Jeff is amazing to work with on so many levels. When I was trying to find my daughter a car I ran a few makes and models by him and he told me which ones to run not walk away from and which ones he would advise. He knew my daughter and we trusted his judgment. He has given us second opinions where another Local dealer had rubbed transmission fluid under the engine and taken a picture and claimed it was leaking when there was no such leak. No transmission service had been done. It was all unnecessary work.... Family care car center had always been the one to service my car.... Thankfully once it was wiped down with a rag no additional leaks appeared and it was monitored still no leaks appeared and I saved a lot of money. Good catch Jeff!!!!! This is why they I continue to be a loyal customer!!!!!



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11/29/2017

These guys are great! They have done work for my dad for years and recently had some major work done on my truck. When you go, talk to Jeff..all around great guy. Wouldn't trust anyone else for our vehicles.



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11/09/2017

Had my car looking better than before it was wrecked. 6 stars!!!



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09/18/2017

My car overheated on the way to work. Try provided me with an affordable estimate and completed the work the same day. I will return.



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06/27/2017

I am so appreciative of these guys!!! AC went out on a June morning, I know no one in Fort Worth and I work in Arlington (with clients to transport the next day). These guys gave me a ride from and to the shop and turned around the job same day so I could go to work the next day. So friendly, honest and helpful. Plus, they charged me a fair price. Didn't even try to take advantage of me as a single woman (which happens a lot in the auto repair world, I'm sorry to say). Such great gentlemen and such good people. They've won me over as a loyal customer today!



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05/08/2017

Family ownes business everyone is very professional and polite



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04/07/2017

Very friendly and helpful. Very reasonable prices and excellent advice. Customer waiting area. I have taken my suv there three times and have never been disappointed. Knowledgeable mechanics including Kevin who helped me last time. Bob at the desk also great.



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02/02/2017

These guy are awesome!!??



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01/12/2017

Jeff is the best, he has excellent customer service skills and is the most trustworthy when it comes to vehicle repairs and simple estimates; something absolutely scarce in the auto repair business. This place also happens to be GM certified so its just as if you're taking it to the dealership with shorter wait time.



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10/31/2016

The customer service here is UNBEILEVEABLE. in a good way!! I have never encountered such helpful people. I was completely blown away. They got my car done fast, when it easily could have been an all day thing.. It was only half in cost of what i was priced at 3 other shops. I will be making the 2 hour drive every time if possible to have all of my work done Here. If i could give a 10 star rating i would.



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10/26/2016

Got to be one the best shops in town can not go wrong there !!!



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08/01/2016

Great people who do quality work.



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06/03/2016

Great service and fair prices! Take your cars here and Jeff will take care of you!



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04/04/2016

Great service and honest people. Thought I had a bad oil lead and it turned out to be a bad oil filter. Just charged me for the oil filter replacement Would take my car back there in a heart beat.



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12/23/2015

Thought it was the end of my car due to electrical and programming issues. Jerry was able to get my car thinking straight again in no time. Great prices and service, knowledgeable. Thanks to Bob and Jeff and the crew.



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10/29/2015

They always take the best care of my car. Won't go anywhere else.



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08/05/2015

As always my car is handled by bob.He is the magician for car....he even fixed the problems which was fine to me as I have zero idea about car.I strongly recommend this auto repair shop.



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04/28/2015

Professional car care.



Discover More About Reviews and Repair Services At Auto Car Care Center in Fort Worth

Auto Repair Near Forest Hill
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Partners

ASE (Automotive Service Excellence)
Car Care Aware

What our clients are saying about us

We have established longterm and stable partnerships with various clients thanks to our excellence in solving their automotive needs!

Thank you Jerry excellent service reasonable prices goes above and beyond gets it done A+++ service and treats customer like family and takes care of your car right quotes-image
, 09/27/2024
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I have never left a review for an auto shop, but this place deserves the mention. I first came to auto car care at the start of 2024, when my dealership gave me an estimate of $3,000 for a repair. I randomly google auto shops and this place popped up. I brought it to them and they repaired my car for *considerably* less and they did a great job- no issues since. I've brought my car back multiple times and I've been very happy with the service since! These guys do a great job and for a truly unbeatable price. Jeff runs the shop and he's a super nice guy.quotes-image
, 09/25/2024
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